Sheraton Stonebriar Hotel

4.2 (10 reviews)

5444 State Highway 121, Frisco, TX, 75034, United States   •  Weather:    •   Local Time:     •  Phone: 972-668-8700   •  Hotel Reservations: 888-627-8116

4.2

HOTEL POLICIES

Check in: 3:00 PM Check out: 12:00 PM

ALCOHOL POLICY
Alcoholic beverage service is restricted to those 21 years or older with valid identification.

AGE REQUIREMENT POLICY
Guests must be 21 years or older with photo identification to reserve a room.

CHECK CASHING POLICY
Check cashing services are available to guests who present valid identification. There is a limit of $50 per day and $300 per stay.

CONNECTING ROOM POLICY
Connecting rooms are available on a request-only basis. Please contact the hotel directly to make these arrangements.

EARLY DEPARTURE POLICY
An early departure fee of up to half of one night's room and tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date and length of stay upon check-in. Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved. Please contact the hotel for further information.

EXTRA BEDDING POLICY
Due to fire code regulations, guest rooms with two beds cannot accommodate a rollaway.

GIFT CERTIFICATE POLICY
To purchase or redeem a gift certificate, please contact the hotel directly.

PACKAGE HANDLING POLICY
There is a package handling fee for all incoming and outbound packages. Fees are applied per item and based on weight. Please contact the hotel directly for the exact fee.

PET POLICY
All disability assistance animals are permitted. Additionally, dogs up to 40 pounds are allowed. No other pets are permitted.

CREDIT/DEBIT CARD POLICY
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

PAYMENT POLICY
A valid credit card is required at check-in for payment of the room, tax, and incidentals. For guests paying with cash, a deposit equal to the room, tax and $50 per day will be collected at check-in.

For payment arrangements to a third-party credit card, please contact the hotel directly at (972) 668-8700.

SMOKING POLICY
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.

WAITLIST POLICY
Hotel does not offer a waitlist. Please check back to find availability.

Firearms Policy: No Openly Carried Firearms of Any Kind

The safety and security of our guests and associates is of utmost importance. This policy is designed for the protection of our guests and associates and pertains to openly carried firearms on hotel premises. Our hotel premises are private property. This hotel PROHIBITS any person from openly carrying a firearm in any manner onto the hotel premises. This policy applies to all firearms, regardless of whether the firearm is a handgun or a long-barreled gun. Guests who fail to abide by this policy may be asked to leave the hotel premises. An exception to the restrictions described in this policy statement applies to law enforcement officers and designated military personnel who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is provided for private persons; even for those persons otherwise licensed and permitted to carry a firearm openly under local, state, or federal law.